DR : Ahmed ElshewehyCEO, Delta Care
Dr.Ahmed have PhD Degree in medical field, have more than 15 years of experience in the field of Medical devices,
• Trouble shooting equipment malfunctions
• Inspecting equipment and conducting routine maintenance
• Responding to customer call-outs.
• Proving technical support and training on new equipment .
• Receive complaints and suggestions from customers
• dentify and assess customers’ needs to achieve satisfaction
• handling complaints to building strategies for improving the overall customer experience .
• Analyze data from shipping and delivering processes to find any problems
• Resolve issues that come up for example( delays in delivery, accidents)
• Planning delivery timetables.
• Overseeing arrival of shipments .