Delta Care is a member of Delta Care Group ….
Delta care IVD is a part of high developed- Medical Group called “Delta Care Group” which aims to provide the healthcare sector with the best solutions and services.


 

11+

Years of Experience

 
 

VISION

Being the first company that comes to end-users mind when mentioning IVD suppliers with the best products and after sale services.

 

MISSION

Cooperation with the best IVD Manufacturers, Attract the best qualified human resources
Improve customer satisfaction .

 

Scope Of Business

Delta care for IVD working through providing the best brands in medical devices in categories like IVD and home health care devices attached by After sales services in the highest advanced way.

DELTA CARE OVERVIEW

Delta Care is an IVD supplier mainly for Chinese Manufacturing Companies. Established in 2016 as a Limited Liability Company (LLC).

  • We cover most of IVD product Categories Like (Hematology, Chemistry, Hormones, Protein

  • We also expertise in developing Computer Automated Semen Analysis (CASA) Since 2010.

  • We cater to different Category of Medical Market including (Small and Middle Laboratory, Big and Mega Laboratory, Privately-Held Hospitals)

  • We adapt customer-centered policy as we aim to provide the best experience in IVD market in Egypt.

Our Services

 

 

Maintenance Services

• Trouble shooting equipment malfunctions
• Inspecting equipment and conducting routine maintenance
• Responding to customer call-outs.
• Proving technical support and training on new equipment.

 
 

Customer Services

• Receive complaints and suggestions from customers
• dentify and assess customers’ needs to achieve satisfaction
• handling complaints to building strategies for improving the overall customer experience

 
 

Shipping and Delivery

• Analyze data from shipping and delivering processes to find any problems
• Resolve issues that come up for example( delays in delivery, accidents)
• Planning delivery timetables.
• Overseeing arrival of shipments

 

Delta Care Honored From Spin Medical And UPA

In September 2021 we were honored to receive an honor participation shield from UPA and Spine Medical “Organized company of EgyHealth Expo “for our effective participation in this event.

 

Our Partners

Delta Care includes more than 15 devices exclusively for more than 7 international agencies. Delta Care is the agent and developer of the computer semen analyzer Delta Care Intelligent CASA since 2009

Our Latest News

 

 

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